Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What type of services in particular could VPS and dedicated server users use?
One of the common reasons to get a server of your own is the fact you shall have complete control over the software environment and you may install anything you'd like. This will allow you to run programs which need particular software in order to be present on the hosting server, which isn't possible with a shared hosting server in which you'll be able to install software just within the account, but not on a root level. In case you are not very experienced with this type of matters, however, you could experience complications as managing a hosting server of your own differs from managing a conventional shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, hence our admins will be able to take care of a variety of tasks which should be done or can resolve a variety of issues that you might come across.
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Installation and Troubleshooting in VPS
The upgrade comes with 1 hour of custom work on your hosting server, so if you obtain any of our
virtual private servers packages, you can take full advantage of this service and have our administrators perform different tasks which you can not carry out yourself or you just have no time. They are able to install and set up any piece of third-party software for you in case the installation is challenging or they can troubleshoot any program that does not perform efficiently for some reason. You may add the upgrade to your plan as frequently as you wish depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left in your billing Control Panel. Our Managed Services upgrade includes 30 minutes of custom work on your machine also, but in case you need more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.
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Installation and Troubleshooting in Dedicated Hosting
In the event that you need our upgrade for any reason, you can add it to your
dedicated server with a few clicks through your billing Control Panel or if you will require some custom work on the server the instant it's set up, you can obtain the upgrade during the signup process and let us know exactly what you need to be carried out, so everything shall be ready once your hosting server is working. 60 minutes of custom work are included to your account each time you get the upgrade, so you can take advantage of this service as many times as you need. If some task needs less time to be completed, you won't lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to focus on creating and promoting your websites without wasting time on maintaining the dedicated server or the software installed on it. You'll be able to take advantage of it if you also use our Managed Services upgrade, but the 30 min it provides are not sufficient to execute all tasks which you require.