A 99.9% Server Uptime
We’ve built our hosting platform using stable hardware components and significantly modified software. Our administrators have installed a customized version of SELinux on each of our servers in order to ensure maximum safety and stability. We have added several distributed denial–of–service protection appliances in addition to highly effective firewalls to make sure our internal network is unassailable and safe.
Our Linux hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to supply a high–performance web hosting service, you can scarcely count on the default network configuration in a datacenter. We’ve set up our own custom network in an effort to ensure an extremely fast connection speed with the rest of the world.
And because of this, regardless of which datacenters you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to lessen all possible risks with our cloud hosting packages and irrespective of the fact that we provide exceptional technical support, there are instances when the client simply isn’t satisfied with what we have to offer. Or he has to move to a more robust web hosting solution, such as a virtual private server or a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully happy, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to get a response, you probably know how aggravating this can be, particularly when your web site is at stake. This is exactly why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be here and they’ll respond to you in under 60 minutes. And the best part is that their average support ticket response time is below 20 minutes!