Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center built into our Control Panel. It offers an immense knowledge base with regularly asked questions and in–depth instructional articles compiled by our expert customer support team.

  • Top quality support service

  • Educational Videos

  • We have prepared a selection of how–to video tutorials that visually display how to fix a typical problem connected with your Linux hosting account. You’ll find the tutorial video clips in the Help section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 client support service with a one–hour response time guarantee. A team of seasoned tech support engineers will be at your disposal to answer all the questions that you might possibly have. During off–peak hours, an answer will be offered within just twenty minutes.