1 hour ticket response
Fast support is our fundamental responsibility and that is the reason why we’ve got a team of competent tech support engineers who are ready to provide a swift answer to any question that you might have. Simply post your trouble ticket from your Control Panel and we’ll reply within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute client support ticket response time.
An Outstanding Help Desk Support Service
Our client support staff representatives have immense experience in the Linux hosting sphere and are capable enough to supply a swift answer to your problem. If, however, the problem at hand is not within the competency of a support engineer, the ticket will be sent to a developer or sysadmin for additional investigation.
An Easy–to–Navigate Help Center
To help you find a quick hint on how you can use a given service, we have included a really intuitive Help section in your Control Panel. You can search through an extensive collection of web hosting account management articles and website administration articles, take a gaze at the F.A.Q. library or watch our how–to video tutorials.