Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Our customer assistance Department is on–line day and night to reply to all of your help demands. Every ticket you post to us is going to be replied to within maximum 60 minutes. If your situation calls for help from an admin, we will forward the ticket to the person on shift and will let you know that the problem is being taken care of.

  • Top quality support service

  • Top–quality Technical Support Service

  • We offer 7 days a week technical support by using a turbo–fast ticketing program incorporated into your Control Panel. You’re able to email us all the time about any of the applications that come installed in advance on your virtual server, this includes the desired Linux OS, the server administration panel and our in–house produced Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that will come totally free with your virtual server, you will find an educative Help zone, consisting of everything you need to know about administering your websites and software. We have introduced a range of how to articles and reviews and video tutorials that present the general site management responsibilities in an understandable fashion.